Streamlining Event Operations with Phynx
Managing multiple sales channels and coordinating event logistics across various systems led to inefficiency, scattered data, and extensive staff training needs.
"We don’t have time to consider guest logistics when setting up a sale. We have event production and curation to focus on!"
-Phynx Ai
Challenge
- Disjointed ticketing, table management, and CRM systems.
- Time-consuming staff training on multiple platforms.
- Difficulty retargeting guests for future events.
Current Options
1
Current Options
- Set up a ticketing provider (eventbrite, posh, ticketleap, etc)
- Set Up a table management system (tablelist, etc.)
- Have a singular record system via a CRM or Excel
- Train all operations staff on interfacing with and managing these systems
Complex, Time Intensive, Lot of room for error.
Annoying to manage as you do more events as a brand
2
Hire an event operations specialist
- Although they will likely have to craft the same in house system, their expertise will make your event more efficient & secure.
Expensive and hard to scale for multiple events
Result choosing with Phynx Ai
Before
Before Phynx
- Event staff bogged down coordinating lots of data from multiple sales channels
- Lot of uncertainty day of event with team members managing varying guest types & entry points
- Customer segments & event comprehension scattered across multiple spreadsheets & databases
After
- One platform for all sales channels and operations to align
- Entire ground staff can stay synchronized day of and easily access data for entry & hospitality
- Singular robust CRM to easily retrieve customer segments for marketing, sales, reporting etc.
Path of result sucesss
Setup your brands event strategy and initial event on Phynx 1:1 with an operations specialist.
Approx. time:
30-45 min.
Have staff download app to smoothly handle operations & guests before, day of & after event.
Approx. time:
5-10 min
Use / Update the CRM to continue to build your brand for marketing and scaling future events
Approx. time:
Ongoing
Checkout the difference between alternative solution & Phynx Ai
What
you get with
- One system to launch & handle all guest admission + channel sales
- Centralized platform for operations to access all guest information day of
- Long term CRM for continued brand growth through marketing and future events
Tx Fees:
- Tickets: 1 + 2.5%
- Tables: 5 + 5%
Alternatives
Roll your own event ops
- Ticketing ((~$29/mo monthly sub fee) + (~ 3.7% + 1.79 per tx) )
- CRM (~$15 per staff member using)
- Table Management (299/mo-499/mo)
- Staff Cost – ~40 hours per event ($500 - $1000)
Hire an Event Operations Specialist