FAQs

Here we provide solutions for the most common situations. From registering and accessing your account to payments and paid subscriptions.

What kind of events use Phynx?

arrow

100 - 100k person events. Our system will help you scale and optimize a business of any sizes. From party hosts and nightlife to music venues and theaters to festivals.

Can I use selective features?

arrow

Yes, Guest List, Ticketing, Reservations, and the CRM can be used independently for each other.

What is the cost of using Phynx in totality?

arrow

It's FREE! If you are using our full platform you pay nothing. The customer pays standard service fees. If you only use selective features there may be a monthly cost. See our pricing here

What is the difference between Phynx and TYX?

arrow

Think of Phynx as your central platform to run operations. This includes the CRM and dashboard for managing your staff, attendee information, and performance. TYX, on the other hand, is the consumer-facing application that your attendees will see. It’s how they will interact with buying tickets, making reservations, and signing up for guests lists.

What is an Operations Specialist?

arrow

Our OS, as we call them, are experienced event operators who will assist you in producing a successful event. Think of your Phynx OS as another member on your team. They will bring their expertise of events alongside their understanding of how to use Phynx to identify how it can be best used for your particular event needs. Our OS will not only help you get started, but will exist as a resource to aid you along your process of building an awesome event brand.

How do you compare to a regular ticketing platform?

arrow

Ticketing is an important piece of event operations, but not the entire thing. Phynx is built by operators for operators as a one stop shop for crafting your event experience. This includes ticketing, but also contains the rest of the event admissions process (guestlist, reservations, promoter management). This is especially important for those running multiple events a year (event orgs & venues) as it efficiently aligns management, ground staff & your attendees for the long term.

Still have a question? Should you have any questions or require assistance

Let’s connect

Let’s align our constellations! Reach out and let the magic of collaboration illuminate our skies.

Please enable JavaScript in your browser to complete this form.
Name
I'm Interested in